Shivraj Pratishthan

Our Promise

— PRIVACY POLICY —

Introduction

This Privacy Policy explains how Shivraj Pratishthan collects, uses, processes, and protects user data while providing WhatsApp API and RCS messaging services.

Information We Collect

We may collect:

User Information

Name, phone number, email, business details.

Device Information

IP address, browser type, OS, device identifiers.

Cookies

Tracking for session management and analytics.

Message Data

Message templates, logs, timestamps, delivery status.

Purpose of Data Collection

  • To enable WhatsApp & RCS messaging
  • To manage campaigns and delivery reports
  • For compliance and audit requirements
  • To improve service performance

Consent for WhatsApp & RCS Data Processing

Users confirm they have obtained customer opt-in consent before sending messages.

Legal Basis for Processing

Data is processed based on:

  • User consent
  • Contractual necessity
  • Legal compliance under Indian IT laws

How We Use Collected Data

  • Account management
  • Message routing via Meta and RCS partners
  • Analytics and reporting
  • Customer support

Data Retention & Deletion

Data is retained only as long as required for operational and legal purposes. Users may request deletion.

Data Sharing with Third Parties

We share data with:

  • Meta (WhatsApp Business Platform)
  • Google & Telecom operators for RCS
  • Hosting and infrastructure providers

Security Measures & Encryption

We implement:

  • SSL encryption
  • Access controls
  • Secure servers located in India

Cookies & Tracking Technologies

Used for session handling and performance analytics. Users may disable cookies in browsers.

Data Transfer & Storage (India-based)

All primary data storage occurs within India, compliant with Indian data protection norms.

User Rights

Users may request:

  • Access to their data
  • Correction of inaccurate data
  • Deletion of data

Policy for Children

Services are not intended for individuals under 18.

Updates to Privacy Policy

We may update this policy periodically. Continued use implies acceptance.

Governing Law (India)

This policy is governed by Indian law. Jurisdiction: Aurangabad courts.

Contact Information

Shivraj Pratishthan
JAINAI NIWAS, Jaykwadi Phata, Ambekar Wasti, Paithan Shevgaon Road, Aurangabad – 431107
📞 7743972560
✉️ prdigitalmarketingagency15@gmail.com

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